Senior FP&A Manager

About Carrot

Carrot Fertility is the leading global fertility care platform, serving people of every age, race, income, sex, sexual orientation, gender, marital status, and geography. Trusted by hundreds of multinational employers, health plans, and health systems, Carrot's comprehensive clinical program delivers industry-leading cost savings for employers and award-winning experiences for millions of people worldwide. Whether there is a need for care through fertility preservation, male-factor infertility, pre-pregnancy, IVF, pregnancy and postpartum, adoption, gestational surrogacy, or menopause, Carrot supports members and their families through many of the most memorable and meaningful moments of their lives. With Carrot, you can pursue your possible.

The Role

Carrot is seeking a Sr. FP&A Manager to work closely with our CFO, SVP, Finance and CX team. This is a brand new role as we launch the ‘Delivery Group’ within FP&A. Delivery will handle the financial aspects of product or service delivery to customers. This includes cost analysis, profitability analysis of products/services, and financial oversight of operations. Their objective is to enhance the efficiency and effectiveness of delivery mechanisms, reduce costs, and improve margins while maintaining high-quality standards. This group plays a crucial role in linking financial performance with customer satisfaction and operational excellence.

We're building a world-class, data-driven and tech-focused Finance team as we grow, supporting our rapid growth.

Responsibilities

• Serve as a CX (Customer Experience) Business Partner, collaborating with CX teams to enhance customer satisfaction and loyalty.
• Conduct Engagement Rate Analyses and Reporting to measure the effectiveness of customer interaction strategies.
• Partner with R&D teams as an R&D Business Partner, supporting innovation through financial insights, strategic planning and operational efficiency.
• Perform ROI analyses to evaluate the financial returns of projects and investments across the engineering and CX organizations.
• Design and implement CX compensation incentives to motivate and reward customer-facing teams for exceptional performance.
• Conduct Segment Profitability Analyses to identify high-performing segments and optimize resource allocation.
• Act as a Growth Marketing Business Partner, aligning financial strategy with marketing initiatives to drive sustainable growth.
• Develop comprehensive billings forecasts to predict future revenues and cash flows, optimize resource allocation, and enhance overall financial strategy planning.
• Analyze customer segment profitability to pinpoint key drivers of profitability and inform key stakeholders with strategic decisions.
  
  
  

What are we looking for?

• Analytical undergraduate degree, including but not limited to Finance or Accounting; MBA beneficial
• Minimum of 5 years of work experience as an analyst with a strategic focus, ideal candidates will have worked in a top-tier consultancy, investment bank or similar environment followed by experience in an operating company
• Experience or desire to understand financial analytics with a passion for modeling
• Ability to successfully manage competing priorities with precision
• Clear and effective communication skills, both written and verbal
• Ability to challenge the status quo and bring forth new ways of thinking
• You're able and excited to conceive of and execute projects independently; while able to learn from and leverage the expertise around you
• A get-things-done mindset; you're comfortable rolling up your sleeves and diving into raw data, messy details and existing models to deliver results under time pressure
• Demonstrated problem-solving and analytical capabilities, and the ability to develop creative solutions for challenging, open-ended problems
  
  
  

Nice To Have

• A passion or previous experience in the Healthtech sector and for Carrot’s mission
• Experience working for a Global company across different time-zones
  
  
  

Compensation

Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $145,000-$170,000. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience.

Why Carrot?

Carrot has received national and international recognition for its pioneering work, including Best Diversity, Equity, & Inclusion Product from the Anthem Awards, Fast Company's Most Innovative Companies, CNBC's 100 Barrier Breaking Startups, and more. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, healthcare innovation and diversity, equity, and inclusion, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more.

Carrot is a remote-first company with teams in more than 40 states across the United States and dozens of countries around the world. It has received numerous workplace awards, including Fortune's Best Workplaces in Healthcare, Quartz’s Best Companies for Remote Workers, and Great Place to Work and Age-Friendly Employer certifications. Learn more at carrotfertility.com.